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Kane County, IL
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Frequently Asked Questions
Online Payment Steps​
ePayments​
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​​ONLINE PAYMENTS:
Visa � MasterCard � Discover Card �
Electronic Check
​
STEP 1: SEARCH
� To make an electronic online payment, click on �Payment Portal� above.
STEP 2: ENTER PAYMENT INFORMATION
� Provide required information as directed for the type of electronic payment you are making (credit card, debit card or electronic check) and include any permit numbers or other information as directed.
STEP 3: VERIFY PAYMENT
� After entering the required information you will verify that it is correct.
� If the transaction information is correct, you can press the Submit button.
� If it is not correct, you can edit your transaction information or return to the home page.
STEP 4: CONFIRMATION
� Upon confirmation that your payment was authorized the system will generate a payment confirmation number and receipt.
� If the authorization fails, you will receive a message noting the reason and will be asked to provide another card number or exit the payment process.
STEP 5: OTHER INFORMATION
� To return to the CityView Portal, click on that link above.
� To do a search on a property and access your property information, click on that link above.
� To find answers to frequently asked questions, click on that link above.
� To return to the Kane County Home Page, click on that link above or click on the Kane County logo.
STEP 6: PROBLEMS
� If you experience problems with the online payment system, please contact _______________.
� For other questions, contact the representative noted on the payment page you will be using.
� If you need to cancel a payment made in error you can do so within 24 hours. Please go to the Frequently Asked Questions link above for instructions.
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